Terms & Conditions

Last updated 29 October 2026

About us

This website, ccws.co.uk, presents CCWS Interiors Ltd (company number 09355139) and CCWS Ltd (company number 05414941). Both are registered in England and Wales at 165 Woodlands Lane, Chichester, West Sussex, PO19 5PB. They are separate companies. Your quotation or contract identifies the company providing your services. For website enquiries, contact dkeane@ccws.co.uk.

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Using this website

Using this website means accepting these terms. If you disagree, please stop using it. We may revise these terms and change or withdraw website content.

The website describes our work and services. Project appointments, prices and commitments require a separate agreement.

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Acceptable use

Use the website lawfully. Do not disrupt it, introduce harmful software, seek unauthorised access or submit material that infringes others’ rights. We may restrict access following misuse.

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Website content

Content belongs to CCWS or the relevant rights holder. You may save or print extracts for reference. Other reproduction requires permission unless allowed by law.

Some imagery and text are created or edited using AI. Concept images illustrate ideas and do not represent completed projects. Illustrations do not form part of a project specification.

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Links and availability

External websites have their own terms and privacy arrangements. We do not control their content. Website accuracy, continuous availability and freedom from harmful code cannot be guaranteed.

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Liability

To the extent permitted by law, we exclude liability for indirect losses arising from website use. We do not exclude liability for fraud, death or personal injury caused by negligence, or anything the law prevents us excluding. Your statutory rights remain unaffected.

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Privacy and law

Our Privacy Policy explains our handling of personal information. English law governs these website terms, subject to mandatory legal protections.

CCWS privacy policy

Last updated 29 October 2026

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Who we are

This policy covers ccws.co.uk and related enquiries. CCWS Interiors Ltd and CCWS Ltd are separate companies, identified in our Website Terms. The company handling your enquiry is responsible for its use of your information. Contact David Keane at dkeane@ccws.co.uk or write to the relevant company at 165 Woodlands Lane, Chichester, West Sussex, PO19 5PB. We will help direct requests to the right company.

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Information we use

We receive names, business and contact details, project requirements and correspondence from you, your employer or people introducing an enquiry. We may use public business contact information. Website systems may record IP addresses, device details, page visits and security logs. Providing enquiry information is voluntary, but we need sufficient details to respond.

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Why we use it

We use information to answer enquiries, discuss projects, administer relationships and protect our systems. We rely on legitimate interests in running our business and responding to prospective clients, balanced against your rights. Where appropriate, we rely on steps towards a contract with you, contractual performance or legal obligations. We obtain consent where required for optional tracking or marketing. An enquiry does not automatically subscribe you to marketing.

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Sharing and AI tools

Relevant information may be shared between the CCWS companies to handle your enquiry and with staff, website and email providers, storage providers, professional advisers and authorities where necessary. We do not sell your personal information.

We use ChatGPT from OpenAI to help draft replies, summarise correspondence and organise information. Relevant correspondence and contact details may be processed for these purposes, based on our legitimate interests in business administration. We limit information to what is relevant and check outputs. We do not make solely automated decisions with legal or similarly significant effects.

Providers may process information outside the UK, including in the United States. Restricted transfers require a lawful safeguard, such as UK adequacy arrangements or approved contractual protections. Contact us for details or copies of applicable safeguards. OpenAI’s handling, retention and possible use for model improvement depend on the service and settings; see openai.com/policies/privacy-policy/.

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Cookies and keeping information

Necessary cookies support website functions and security. Where optional analytics or advertising cookies are used, consent is requested before activation and can be withdrawn through the website’s cookie controls. The accompanying settings explain the cookies, providers and durations.

We use appropriate security measures. Information is kept while needed for enquiries, active opportunities, resulting relationships and relevant legal duties or claims, then deleted or anonymised. Technical records and backups follow their purpose and provider deletion cycles. Contact us for the retention criteria applying to your information.

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Your rights

Depending on the circumstances, you can request access, correction, deletion, restriction or transfer of your information and withdraw consent. You can object to processing based on legitimate interests and always object to direct marketing. Contact dkeane@ccws.co.uk to exercise these rights or raise a complaint. You may also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint/. We update this policy when our practices change.

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Privacy Policy

Effective Date: October 30, 2026

This privacy policy for CCWS Interiors Ltd ("We", "Us" or "Our") tells you how we may collect, use and share your information when you visit our website https://ccws.co.uk/.

We appreciate your decision to use our website https://ccws.co.uk/ and to trust us with your valuable personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document that you do not agree with, please do not use the website, or in case you are already using it, please discontinue the use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.

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What information do we collect about you?

When we collect information, we do so to ensure that you get to experience our service seamlessly. For that, we collect the following information. Some are your personal information and some are your sensitive personal information.

The personal information that we collect about you are the following:

Name
Email address

How do we collect such information?

We may use any of the following three ways to get information about you.

The information that you give us
The information that we automatically collect from you
Information that we collect from third parties

Before going into the reasons why we collect the information that we do, we want you to understand what the above three terms mean.

a. The information that you give us

When you sign up for an account to use our service/product we will ask you certain questions like your name or email address. These are the information that you give us. This may not be limited to what we have mentioned and can change according to the nature of the service/product that we provide.

b. The information that we automatically collect from you

When you access our service from a device, we may automatically collect information from your device, such as through the use of cookies. You will know more about automatic collection of personal information in the next section.

c. Information that we collect from third parties

These third parties can be data aggregators, online directories, data marketplaces or exchanges, etc from where we may collect information about you.

Cookies and similar technologies

Cookies are small packets of information that are placed on your device, so that we can retrieve the information about you, such as your login information, your choices on our websites and other information.

For more information about cookies and similar technologies, please visit our cookie policy.

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Do not track requests

We respond to "do not track" requests in the following manner:

By rejecting our cookies we will not track any data on you expect for form data that you supply.

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Why do we collect information about you?

We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways in which we use the information that we collect about you.

To comply with legal obligations for targeted advertising
To perform a contract with us

How long do we retain your information?

We will only keep your personal information for 12 months, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice requires us to retain your personal information for longer than the period during which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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Sale/sharing of information

We do not sell or share the information we collect from our users.

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Privacy of children

We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification that we have collected such information without parental consent, we will remove the information from our database.

Security of your personal information

We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.

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Links to other websites or apps

On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them to ensure that you do not provide personal information that you do not wish to share.

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Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.

The privacy policy will be effective from the date it is posted on this page.

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Contact us

For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:

Address: CCWS Interiors Ltd 52 Bedford Row, London, WC1R 4LR

Email address: interiors@ccws.co.uk

Link to our contact page: https://ccws.co.uk/interiors/contact-us

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